CRM Platforms
Oracle CX
Oracle Gold Partner — Oracle Sales Cloud and Service Cloud
Our Oracle CX Practice
Gold Partner expertise across the Oracle CX suite
As an Oracle Gold Partner, BPI OnDemand delivers Oracle CX implementation and managed service to B2B organisations across the UK. Our Oracle practice combines platform expertise with genuine business understanding — ensuring your Oracle CX deployment is configured to how you sell and serve your customers, not just how Oracle recommends it.
Our Oracle CX capability covers Oracle Sales Cloud, Oracle Service Cloud, Oracle CPQ (Configure Price Quote) and Oracle Eloqua for B2B marketing automation. Whether you're implementing Oracle CX from scratch, migrating from a legacy CRM, or looking for ongoing managed service to support your existing Oracle environment, BPI OnDemand brings the depth of experience to make it work.
Oracle CX is particularly well suited to complex B2B sales environments, CPQ requirements and organisations already running Oracle ERP — and our team understands how to make the most of that ecosystem fit.
Why BPI for Oracle CX?
- Oracle Gold Partner — recognised for delivery excellence and platform depth
- Oracle Sales Cloud specialists — complex B2B sales configuration
- Oracle Service Cloud — case management, SLA and knowledge base
- Oracle CPQ — configure, price, quote for complex product/service catalogues
- Oracle Eloqua — B2B marketing automation and lead nurturing
- Ongoing Oracle CX managed service with certified specialists
Oracle CX Capability
Sales, Service, CPQ and Marketing — fully integrated
Oracle Sales Cloud
Account and contact management, opportunity pipeline, territory assignment, sales forecasting and AI-powered guided selling for complex B2B sales organisations.
Oracle Service Cloud
Omni-channel case management, self-service knowledge base, SLA management and customer communication tools for B2B service delivery at scale.
Oracle CPQ
Configure, price, quote capability for complex product and service catalogues — rules-based pricing, approval workflows and automated proposal generation.
Oracle Eloqua
B2B marketing automation — campaign management, lead scoring, nurture programmes and CRM integration connecting marketing activity to pipeline outcomes.
Implementation & Migration
End-to-end Oracle CX implementation from requirements through configuration, data migration, training and go-live — plus migration from legacy CRM systems.
Oracle CX Managed Service
Ongoing Oracle CX managed service — administration, configuration changes, user support, platform optimisation and strategic roadmap management.
Ready to talk?
Let's discuss your Oracle CX requirements
Book a free 30-minute call with Fred — whether you're evaluating Oracle CX or need support with an existing deployment.
Book a free 30-minute call with Fred