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BPI OnDemand Managed Service - key to success

We offer a unique service to our clients. A full Managed Service, which is only charged on a per user, per month basis.

The Managed Service provides you with a full CRM team, to address best practice, process design, system set-up, training, support and changes/updates & report writing throughout the contract:

  • Initial process scope workshop delivery
  • Business process improvement recommendations
  • Process and system design sessions
  • System configuration;
  • Project management (including relevant meetings and documentation)
  • Data migration;
  • Report building;
  • System testing
  • UAT
  • On site user training
  • System go-live
  • In-life user support
  • In-life configuration

This ensures our clients remain focused on their core business, while we deliver and manage the success of the CRM system and it's deliverables.

Posted on: Wednesday, 30 April, 2014

Posted in: What we're up to

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